Terms & conditions
CANCELLATION AND RETURN
If you wish to cancel an order or return an item please call us on 07765548704 to authorise and log the return. Non authorised returns may be rejected.
GENERAL RETURNS
No goods maybe returned to Gemstone Jewellery Gifting Limited without prior consent. Goods are returned at the buyer’s cost and risk.
Gemstone Jewellery Gifting reserve the right to deduct any costs incurred for delivery and loss of profit up to the value of 50%. All sales are final and we do not supply goods on a trial or sale or return basis. However, you are entitled to cancel your order within 7 days from delivery of the goods, for a full credit or refund, less any applicable delivery charges. Goods are returned at the buyer’s cost and risk.
FORCE MAJEURE
These conditions of sale shall be construed in accordance with the laws of England and if any question, dispute or difference shall arise between the parties in respect of their interpretation, the same shall be referred by agreement to a single arbitrator otherwise it shall be referred to arbitration under the provisions also being applicable to the case of reference to a single arbitrator.
9.2 We shall incur no liability for failure to perform our obligations there under due to the existence of circumstances which we have not caused and which are beyond our control.
